How to Maximize the Benefits of ZTE’s Support Services
Just as ZTE is committed to offering its customers a variety of innovative technology products, the brand is just as committed to providing excellent customer service. ZTE makes it easy to find what you need online, whether it’s a product manual, troubleshooting or spare parts. When you need additional help, contacting a customer service representative is easy. Read on to learn more about ZTE support and how you can get the most out of the service.
Navigating ZTE’s Support Portal
ZTE’s support portal is easy to navigate and offers a wealth of resources to help you get the most out of your product. Before entering the portal, you’ll need to create a free account. Once you’ve logged in, there is a menu where you can request support or spare parts or check the status of a return.
You will also find support documents for each of ZTE’s products. Products are divided into categories, making finding the document you need easy. Once you go to your product’s model page, you’ll find information like manuals, troubleshooting tips, multimedia and more. ZTE updates the product pages as new information becomes available, like software updates, product lifecycle information and safety notices. Most documents are available in Chinese and English.
